Swarail App 2025: Book Train Tickets, Tatkal, Refunds, PNR & More
Swarail is the all-in-one official app launched by Indian Railways in 2025. Whether you need to book General or Tatkal tickets, check PNR status, cancel tickets, or even order food on the train — the Swarail App makes your train travel smooth and simple. In this detailed guide, you'll learn how to use every major feature of this new app.
What is Swarail App?
The Swarail App is a smart travel platform by Indian Railways that combines IRCTC ticketing, train tracking, food delivery, coach position info, and complaint management — all under one roof. It's faster, simpler, and more modern than the traditional IRCTC app.
How to Login to Swarail App?
- Download the app from Google Play Store or Apple App Store
- Select "Login with IRCTC"
- Enter your IRCTC user ID and password
- Verify using OTP and start using the app
How to Book Train Tickets on Swarail App?
- Tap on "Book Tickets"
- Choose source and destination stations
- Select travel date and preferred class
- Select quota: General / Tatkal / Ladies / Senior Citizen
- Enter passenger details
- Proceed to payment to confirm booking
Understanding Ticket Quotas:
- Tatkal: Opens 1 day before travel (10 AM AC / 11 AM SL)
- Ladies: Reserved seats available only for women
- Senior Citizen: Concessions for males 60+ and females 58+
Is Swarail App Better Than IRCTC Connect?
Yes. Swarail App offers a cleaner interface, faster response, integrated services like Rail Madad and food ordering, and is designed for mobile-first users. It simplifies complex IRCTC functions.
How to Cancel Tickets on Swarail App?
- Go to “My Trips” section
- Select your active booking
- Tap “Cancel Ticket”
- Choose reason and confirm cancellation
How to Get Refund or File TDR?
Refunds are processed as per IRCTC refund rules. Tatkal tickets are non-refundable unless you file a TDR (Ticket Deposit Receipt) in special cases:
- Train canceled
- Seat not provided
- Train missed due to late running
Refunds are credited in 3–7 business days.
How to Check PNR and Booking History?
- Go to "PNR Enquiry" and enter your 10-digit PNR number
- Status updates in real-time: Confirmed, RAC, or Waitlist
- “My Trips” shows active and past bookings
How to Print or Share Ticket?
- Open ticket from “My Trips”
- Tap “Download PDF” for print
- Use “Share” to send via WhatsApp, Email, etc.
Additional Features of Swarail App
- Book reserved & unreserved train tickets
- Train search by station and route
- Coach position information
- Live GPS-based train tracking
- Order food from restaurants to your seat
- File refund claims through TDR
- Submit complaints via Rail Madad
- Give travel experience feedback
Final Verdict: Why You Should Try Swarail App in 2025
Swarail App offers everything you need for a smooth Indian Railways journey. Whether it’s booking Tatkal tickets, ordering food, or filing a complaint — it’s your new smart travel companion. Download it today and upgrade your railway travel experience.
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