🚆 Did you know? If your train is delayed by more than 3 hours, cancelled, or diverted, you can easily get your money back through IRCTC’s TDR process. To help passengers claim refunds quickly, we have created a complete IRCTC TDR Refund Guide with step-by-step instructions, eligibility rules, required documents, and tips to track your refund status online. Don’t miss out on your rightful refund — check the guide now!
🚆 What is TDR in IRCTC?
Definition
TDR (Ticket Deposit Receipt) is a formal request to Indian Railways for a refund when a passenger is unable to travel due to specific reasons like train delays, cancellations, or service issues.
Purpose
It helps passengers recover their fare when travel is disrupted or not possible due to railway-related issues.
📋 Who Can File a TDR – Eligibility Criteria
Valid Scenarios
- Train delayed by more than 3 hours and passenger did not travel
- Train diverted and not touching boarding/destination station
- AC failure or coach not attached
- Excess fare charged by TTE
- Partial travel or waitlisted passengers not traveling
🛠️ Step-by-Step Guide to File TDR Online
Login and Navigation
- Login to your IRCTC account
- Go to My Transactions → Booked Ticket History
Filing the Request
- Select the PNR for which TDR is to be filed
- Click on File TDR
- Select passenger name and reason for refund
- Submit the form and confirm the alert message
⏱️ Time Limits for Filing TDR Requests
Deadline by Case Type
- Train delay: Before actual departure
- AC failure: Within 20 hours of arrival
- Coach not attached: Within 2 days of certificate issue
- Train diverted: Within 72 hours of scheduled departure
📨 Documents Required for TDR Approval
Supporting Papers
- EFT slip (Excess Fare Ticket)
- Certificate from TTE for coach/AC issues
- Medical or death certificate (in special cases)
📊 How to Track Your TDR Status
Status Types
- TDR Filed – Initial submission
- TDR Accepted – Approved for refund
- Settled – Refund processed
Where to Check
Visit Booked Ticket History in your IRCTC account to monitor progress.
💡 Expert Tips to Get Your Refund Faster
Best Practices
- File TDR within the allowed time window
- Provide accurate reason and documentation
- Track status regularly and follow up if delayed
Official Reference: For complete and updated refund rules, refer to the IRCTC Refund Rules PDF (Effective from 12-Nov-2015).
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